Building Trust at Work| The Trust Equation
High Trust environments invite people to focus their precious energy and passion on creating and delivering value rather than on managing politics, their reputation and their image. In this episode, I walk through The Trust Equation, a model that illustrates distinct, yet nuanced elements of trustworthiness.
If you want a high-trust workplace, be trustworthy!
The Value of a High Trust Workplace
High Trust environments invite people to focus their precious energy and passion on creating and delivering value rather than on managing politics, their reputation and their image.
The ability to show up authentically and to openly collaborate creates a path of least resistance. The lack of friction produces freedom and flow. In high-trust organizations, people show up as their authentic selves, maximizing teamwork and solid relationships.
So how do you go about creating a high-trust environment? A quick search on Amazon for books on Trust reveals over 80,000 titles; narrowing the search to building trust gives us over 10,000 results. There is no shortage for approaches and models for Trust.
In this episode, we delve into Charles Green’s Trust Equation, a model that illustrates distinct, yet nuanced elements of trustworthiness. You’ll have the opportunity to explore the level of trustworthiness in one of your relationships from three different perspectives by using the Trust Equation.
Credibility, Reliability, Intimacy and Self-Orientation
05:06 – “(…) think of all models as a trellis. They give us something to hold on to – a structure for growth and reaching out. And not to get too deep with the metaphor, but we also need to remember to clear out the dead stuff that no longer serves the living organism.”
06:50 – “Both Credibility and Reliability can be observed, or measured, and take less emotional energy than Intimacy.
09:25 – “Self-orientation – Take a moment to reflect on the term, self-orientation. What do you think of when you think of someone who is self-oriented?”
14:26 – “Use the equation as a journaling tool, using the initial ratings as a starting point and going deeper from there. (…) Focus on yourself and raising your own rating. You can even ask someone whom YOU trust to share their ratings of you.”
How did you do? What were the most surprising results?
For more resources highlighted in this episode please visit the links below:
A Guide to the Trust Equation:
Episode 15: How to Talk About Race at Work
Charles Green: The Trusted Advisor on Amazon:
I specialize in helping leaders and organizations thrive. Reach out if there’s a way I can support you.